Answers on pricing, soil tests, visits and safety
If your question is not here, text us at (435) 890-0618.
The program
What does the soil test change in my program?
Your soil report sets the phosphorus and potassium we use. The pH reading tells us how likely your soil is to lock up iron. The soil test does not measure nitrogen, so we set nitrogen by your grass type. We test your soil at your first visit and again each September. Until the first report comes back, we use our standard blends for your grass type.
Why six visits and not more?
Six visits cover the growing season in Cache Valley. Because cool-season grasses such as Kentucky bluegrass grow most in spring and fall, we visit in April, May, June, August, September and October. We skip July because the June feed and iron carry the lawn through the heat. Each visit matches a stage of the season. The April visit puts down a pre-emergent (a product that keeps most crabgrass seed from sprouting). The October visit puts down the last feed of the year.
Do you offer mowing?
No. We do not mow. We fertilize the lawn, control weeds and treat the outside of the house for pests. If you need a mowing company, ask us and we can suggest one.
Can I do only part of the program?
Yes. We sell whole-lawn weed control, spot treatment, core aeration and fall renovation as single services. We also sell grub and billbug prevention on its own (grubs and billbugs are insect larvae that feed on grass roots and stems). Each visit in a full program sets up the next. The April pre-emergent holds back crabgrass through the summer. The fall visits prepare the lawn for spring.
What if I want one weed treatment and no program?
On a 6,000 sq ft lawn, one visit of whole-lawn weed control costs $69. Spot weed treatment on the same lawn costs $61.
Pricing
How do you set the price?
For each visit we charge for the trip to your house plus a rate for each 1,000 sq ft of lawn. We price perimeter pest control by the length of your foundation. At the free assessment we measure your lawn and foundation with a digital measuring tool that draws your yard to scale. You keep the map. You get the price for each program before we leave.
What does a typical lawn cost?
On a 6,000 sq ft lawn, the Fertilizer Program costs $85 per visit and $510 per year. Fertilizer + Fall Renovation costs $122 per visit and $732 per year. With 180 ft of foundation, Complete Lawn and Pest costs $186 per visit and $1,302 per year. We split each program's yearly price evenly across its visits. The Fertilizer Program and Fertilizer + Fall Renovation have six visits a year. Complete Lawn and Pest adds five perimeter pest treatments. When a lawn treatment and a perimeter treatment fall in the same month, we do them on one visit, so the year has seven visits. Perimeter pest control on its own costs $95 per visit and $475 per year.
Why does the price depend on the size of my lawn?
A bigger lawn takes more product and more time to treat. The trip to your house costs the same. So the price per square foot goes down as the lawn gets bigger. For a lawn over 20,000 sq ft, we quote the price at the assessment.
Why do you cost more than some lawn companies?
Our price covers more than the visit. It includes a lab test of your soil at your first visit and each September. We match your fertilizer to that test and add liquid iron in June to deepen the green before the July heat. If weeds or bugs come back between visits, we re-treat at no charge. On a 6,000 sq ft lawn, the Fertilizer Program is $85 a visit with all of that included.
Do you require a contract?
No. You sign nothing. You book the season and pay after each visit. Each visit also has its own list price. Your assessment plan shows it. If you need to stop, tell us and we add up the list prices of the visits we made. If you paid more than that total, we refund the difference. If you paid less, you owe nothing more.
Is there a guarantee?
Yes. The Come-Back Guarantee: if weeds or bugs come back between visits, we come back and re-treat at no charge. For weeds, please wait two weeks after a visit before you call, because weed control can take that long to work. We come within seven days of your call. If weather stops us, we come on the first day it allows. If you are still unhappy after we re-treat, we refund what you paid for the visit before the re-treat.
When am I billed?
You pay by card after each visit. On a season program, each visit costs the same: the yearly price divided by the number of visits.
Soil testing
How is the soil tested?
Each September we pull cores from across your lawn with a soil probe and mix them into one sample. We send the sample to a soil lab. The lab tests it for pH (how acid or alkaline the soil is), organic matter, phosphorus, potassium, iron and other minerals. We measure compaction on site with a meter.
Do I get a copy of my soil report?
Yes. We send you a copy of each soil report when it comes back from the lab. The report is yours to keep whether or not you stay with us.
What if my soil report shows a problem?
We tell you what it means and lay out your options. High sodium or badly packed soil can need more than a lawn program can give. Some of those options may be services we do not offer.
Scheduling
How much notice do I get before a visit?
We text you the day before each visit. If weather or soil conditions move a visit, we text you the new date.
Do I need to be home?
No. Leave the gate to your back yard unlocked. When we finish, we leave a flag and a visit record at the door.
What if you cannot get into my back yard?
We come back for the back yard at no charge. The visit record at your door notes which areas we could not reach.
Products, safety and licensing
Are you licensed and insured?
Yes. The Utah Department of Agriculture and Food (UDAF) licenses us to apply pesticides commercially. Our pesticide business license number is 4000-000024349. We are insured on every visit. Ask us if you want to see the license or insurance papers before we start.
Are your products safe for pets and kids?
Keep people and pets off treated areas until the treatment has dried. The product label sets that rule. We treat only the outside of the house and nothing inside.
Do you use synthetic or organic products?
We use synthetic fertilizers because they let us set the phosphorus and potassium by what your soil report shows. Your visit report names each product we applied and how much.
When will I see results?
Liquid iron can green a yellow lawn within days. The color lasts several weeks. Broadleaf weeds die back over 1 to 2 weeks after we treat the whole lawn for weeds. A thicker lawn and looser soil take longer. Fall aeration and overseeding show most of their effect the following spring. The weather and how you water also affect how fast you see each result.
Switching from another service
I am mid-season with another company. Can I switch?
Yes. The simplest way is to finish your current company's summer visits and start with us at our September visit. That visit includes your first soil test. If you start after April, we add up the list prices of the visits left and split that total evenly across those visits. On a 6,000 sq ft lawn, Fertilizer + Fall Renovation from September is two visits at $195 each: the fall renovation and the October winterizer. You can also switch sooner on the same terms.
What if I do not like the program after a year?
You do not have to renew. If you are unhappy, tell us. We will work out whether we can fix the problem or whether another company would suit you better.